API connectivity for 3rd party dashboards
To enable API connectivity for real-time dashboard (and other) stats so 3rd party applications can display reporting statistics outside of the Akixi web portal.
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I am pleased to say the the Report API has now entered the Beta testing phase, ready for 2.1.
The API will allow connectivity directly to reports within a supervisor account, allowing report data to be accessed directly. Due to resource limiting, there will be a restriction on how often data can be pulled from reports.
We are set to launch 2.1 towards the end of Q1 2020. An official launch announcement will be made in the next few weeks along with all release material and documentation being made to Akixi partners at the same time on the Akixi Partner Portal.
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Anonymous commented
Hi Colin, are there any updates to the API development and what functionality this will provide to the end user? Also, is there an estimated date for deployment of version 2.1?
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Scott Rixon commented
Nice! Thanks Colin.. Really interested to see this one progress.
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We currently have an enhancement in development for this feature, which we are planning to include in the next software release (2.1).
To help set expectations, the API will allow polling of data from reports on a frequent basis, but will not provide real-time call data.
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Scott Rixon commented
This needs to be expanded to external access to enable reporting in a data warehouse or a graphical visualization tool.
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Tom Williams commented
API / SFTP for automated export / log in and retrieve for core data to be loaded into other line of business applications - in particular this customer uses akixi for scheduled reports to be sent to business managers - and they need to be able to import the call data into their Business Hub where the business managers can see all activity (invoicing, charging, telephone activity, payroll, etc....)
At the moment telephony is the only item they can not import as there is no remote access to either send the data regularly or for a system to log in and retrieve to upload into their Hub.
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Anonymous commented
Have the ability to create reports in power bi from the call data.
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Anonymous commented
Thanks for the update Colin. Do you have a proposed timeline for when you're aiming to release something?
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Beadyes commented
We would like to be able to access the underlying tables from within Akixi using an external tool to process and further manipulate the data for use in a CRM system.