12 results found
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2 votes
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2 votes
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Bulk upload new devices
It would be a valuable asset to have a dedicated bulk upload option to either manually enter the device # and/or broadworks ID (where a DDI/DID may not be available), or - even better - provide the ability to upload a csv.
2 votes -
Increase API download limit above 4000
Increase the Report API download limit to over 4000
8 votes -
Determine Costs for New Clients
We normally load a new client (via telephony server / partition), demonstrate the system, and then provide a quote to the client. However, our sales team sometimes have a hard time trying to determine costs (especially with the new pricing model with SIP).
I thought we could use STATUS & TOOLS -> Billing Reports - Select the Telephony Server and Partition and click on "Billing and Summary...". But all the counts are zero. I could only assume we have to wait till after the first billing cycle for these numbers to populate. But that is too late.
So what does…
1 vote -
API connectivity for 3rd party dashboards
To enable API connectivity for real-time dashboard (and other) stats so 3rd party applications can display reporting statistics outside of the Akixi web portal.
11 votes -
Make Hunt groups selecteable for display on on Huntgroups (i.e. suprgroups not to display containing hunt groups)
When creating a hunt group that contains supergroups, select whether you want to have the sub group members displayed
2 votes -
The ability to show data for more than one Hunt Group on a Wallboard
It would be helpful to be able to display data for more than one hunt group on a wallboard, not as an accumulative total and not using transitioning to another wallboard display.
I would like to display individual data for three hunt groups on the same wallboard, waiting now, answered now, abandoned calls, etc. Along with threshold alarms per hunt group. This also not possible in the Hunt Group BLF report, the alarm shows as a total of the column.
10 votes -
Template Reports
Company templates which can be set up by an administrator or admin supervisor and deployed to supervisors then either have these so they can be locked down and updated centrally by the admin or have them as templates so supervisors can start from that report and customise
4 votes -
Continual Alarm for Unreturned Lost calls
Have a continuous alarm for whenever there is an unreturned call on the unreturned lost calls report
8 votes -
Export/Import reports between supervisors
Have the ability to export reports from one supervisor and import in to another
7 votes -
Copy reports within the same supervisor
Be able to duplicate reports in the same supervisor by way of a copy button. This would generate an identical report with a suffix of - copy (1) etc. on the report name.
12 votes
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