187 results found
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Propagate reports from a Supervisor to other supervisors
Give supervisors the ability to propagate their reports to other supervisors, with the ability for the originating supervisor to have the ability to control the reports. with the ability to make them read only to the propagated supervisors.
4 votes -
Export/Import reports between supervisors
Have the ability to export reports from one supervisor and import in to another
7 votes -
Copy reports within the same supervisor
Be able to duplicate reports in the same supervisor by way of a copy button. This would generate an identical report with a suffix of - copy (1) etc. on the report name.
12 votes -
Ability to show how many users are set to a specific availability/ unavailable code across a day
Ability to show how many users are set to a specifc availability/ unavailable code across a day at different times.
This would allow supervisors to see how many people for example were in the lunch unavaiable code at 12:00
7 votes -
Name import for Number identification
Import a CSV file to Akixi to give a list of known numbers and a name identity. Then when reports are produced, have a name field which shows names of matching CLI's captured.
1 vote -
External content view tile on wallboard
Requests for an external content view tile on the wallboard to display the likes of news feeds, live news videos, company logos etc.
2 votes -
Multiple days Call volumes and peak times view
Have the ability to show E.G 4 days, over a number of weeks or months, info like, Per 1/2 Hr, how many calls received, and abandoned, to list the days side by side to compare random dates against each other.
I've suggested exporting as CSV and making a view in a spreadsheet, plus a similar report attached. but the EU wanted it "just so".
Not a bad idea actually...
Even suggested a graph too..0 votes
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