24 results found
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Improved admin search functions
We have been asked by your support team to split our customer Partitions between multiple Telephony Servers, even though we only need 1 (and would replicate the existing link to the same Broadworks server).
In splitting our Partitions between Telephony servers we will need an 'All Telephony Servers' search option for Partitions, which your portal currently does not provide.
This is more of a 'must have' than a wish list item, but we were asked to raise it here.
1 vote -
Duplicate Agent Details from Device Input
The ability to replicate the Agent details when entering a device. As the information is pretty much the same, it's time consuming to have to create the agent as well as the device. Just a simple tick box to say "Create Agent" and pull through the relevant details.
6 votes -
Allows one user to be assigned to more than one partition
We have clients that need access to multiple partitions. For instance, Enterprise 0064700001 has four partitions. I would like to assign these four partitions to one user. Because we loaded all different enterprises within the same Telephony Server and AKiXi only allows one partition to a user, I would have to create 4 users (not cost effective). I believe the work around is to create individual Telephony Servers for each enterprise, then provide the user access to the Enterprise level. *** Alex at BluIP ***
4 votes -
Adding a Log Section for Administrators
Would like to see “who is doing what”. Anything dealing with adding / removing / updating Telephony Servers, Partitions, Devices and Users (really the billable stuff). I review our account near the end of each month for billing purposes. Any changes I have to ask why (if it wasn’t done by me). And because I am not sure who did what, I have to send an email to all administrators as to who/why they made these changes.
1 vote
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