24 results found

1. Excluding Devices During a RETRIEVE ALL EXTENSIONS / AGENTS

   I have a client with a large enterprise containing multiple locations. They are adding locations once every week. Some of the devices they want to capture data, some they do not want. I am now over 20,000+ devices and growing.

   The issue I am having is (1) I delete those devices I don't need info on, (2) I add a new location within BroadWorks, (3) I do a RETRIEVE ALL EXTENSIONS / AGENTS for the new location, (4) the previous deleted devices reappear (which is what I expected).

   A great product idea would include an additional field in the Devices page called Exclude (a check mark field). I would like it on the Devices page because I have so many to Exclude and trying to avoid doing the SELECT / CHANGE / EXCLUDE / SAVE. This would take forever (average number of devices for a new location range from 200-500).

   In addition, you can add to the CHANGE PARTITIONS page an option under the RETRIEVE ALL EXTENSIONS / AGENTS a checkmark field, maybe called INCLUDE PREVIOUS EXCLUDED DEVICES (if they want to bring them all back).

   Thanks for allowing me to provide this feedback.

   v/r
   Alex Lawson

   I have a client with a large enterprise containing multiple locations. They are adding locations once every week. Some of the devices they want to capture data, some they do not want. I am now over 20,000+ devices and growing.

   The issue I am having is (1) I delete those devices I don't need info on, (2) I add a new location within BroadWorks, (3) I do a RETRIEVE ALL EXTENSIONS / AGENTS for the new location, (4) the previous deleted devices reappear (which is what I expected).

   A great product idea would include an additional field in the Devices… more

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2. A visual addition to Akixi Lite

   I believe the Akixi Lite version will be greatly enhanced by adding some visual content. My idea would be to investigate a visual (possibly fixed) but informative dashboard for the range. This would appeal to the start-up businesses and smaller end of the analytics marketplace. The feature may give samples of reports such as the wallboard, the chart views, and other live reports found in 1000 etc. However, they would be general overviews for the whole business and encourage customers to upgrade to higher products. Crucially, they would deliver visual strengths of Akixi at a very competitive pricing giving Akixi Lite a leading edge in the market sector.

   I believe the Akixi Lite version will be greatly enhanced by adding some visual content. My idea would be to investigate a visual (possibly fixed) but informative dashboard for the range. This would appeal to the start-up businesses and smaller end of the analytics marketplace. The feature may give samples of reports such as the wallboard, the chart views, and other live reports found in 1000 etc. However, they would be general overviews for the whole business and encourage customers to upgrade to higher products. Crucially, they would deliver visual strengths of Akixi at a very competitive pricing giving Akixi… more

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3. Improved admin search functions

   We have been asked by your support team to split our customer Partitions between multiple Telephony Servers, even though we only need 1 (and would replicate the existing link to the same Broadworks server).

   In splitting our Partitions between Telephony servers we will need an 'All Telephony Servers' search option for Partitions, which your portal currently does not provide.

   This is more of a 'must have' than a wish list item, but we were asked to raise it here.

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4. Adding a Log Section for Administrators

   Would like to see “who is doing what”. Anything dealing with adding / removing / updating Telephony Servers, Partitions, Devices and Users (really the billable stuff). I review our account near the end of each month for billing purposes. Any changes I have to ask why (if it wasn’t done by me). And because I am not sure who did what, I have to send an email to all administrators as to who/why they made these changes.

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