7 results found
-
Add the ability to see whether the device calling or the device called ended the call
Please add the ability to see whether the device calling or the device called ended the call
3 votes -
Is it possible to change the reporting language to something other than English?
Is it possible to set the web portal language on a user by user basis when it comes to individual Akixi supervisor logons/users? Would the Product Management team be able to advise if they intend to add other language packs in the future (and at what cost/timescale) as part of any release? Are there any plans to do this? Thank You..
1 vote -
Configure User to have access to combination of Platforms and Partitions .
With V2.1 you can allow application users to have access to multiple partitions. This feature should also extend to multiple platforms so a user can have access across multiple partitions across multiple platforms
2 votes -
Immediate notification of a missed call via email
Customer facing desks requiring an immediate notification by email of a missed call where a wallboard can not be shown, as Client desk is public facing.
8 votes -
Send email and/or SMS alerts when alarm threshold is met
Send email and/or SMS alerts when alarm threshold is met... This may be the same request as "Alarm Notifications" in Uservoice.
14 votes -
Additions to calls Ended on Hold Metric
The calls ended on hold has been very well received by our customers. It would be helpful to display the total amount of calls placed on hold, and the total ended at varying time lengths, so that customers can determine the average length of time a call disconnects after being on hold.
Also, it appears the % Ended on Hold is derived from the total calls and the number of calls ended on hold. I suggest the %Ended on hold be taken from the total amount of calls placed on hold and the number of calls ended on hold.
1 vote -
Branding Options for the Mobile App
Have an option to have the App branded as part of the whole branding package.
2 votesPlanned release in Q1 2020
- Don't see your idea?