6 results found
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The Audit Trail needs a "quick search" or export capability
The Audit Trail needs a "quick search" capability so you can search by typing a telephony server or admin name, etc... An export for searching would be a temporary solution, but ultimately "search" within the application is the requirement
1 vote -
Application Users with Read Only Access to be allowed to change the date range of their reports but nothing else
I have set the customer's Application User accounts as read only to prevent them from messing up the filters etc.. but this stopped them from accessing the clock icon to change the date range of the report so I had to give them full access.
It would be great if I could limit their access from modifying the report details but allow them to modify the date range of the reports so they can run historic reports from any day, week, month etc.. I.E. show the clock Icon on the reports in Read Only mode.3 votes -
Admin Reports - Scheduled to show total number of extensions, agents and supervisors per site
It would be useful if administrators could run a scheduled report for the xth day of the month that will automatically provide a list of all extensions, agents and supervisors (basically any billable components).
This would reduce the need for manual reports to be run or filtering down monthly billing reports to get this information, and help reduce the number of users having to access the administrator account to get this information
1 vote -
Automation API to Retrieve Billing CDRs
We would like an automate-able way to retrieve the Billing CDR file on a daily basis.
6 votes -
Allow multiple email addresses for scheduled reports
Ability to add more than one email address to receive a report. This can be a chargeable item. AKiXi only allows one email address. This cannot change without affecting messaging / notifications to the user who created this report just because he wants to send the report to his supervisors. To add a AKiXi 2000 user, just so they can get a report once a month, does not warrant the cost associated. Not to mention, you must recreate the report for every user added. Therefore, the users are creating Microsoft Outlook rules to forward these emails; a definite inconvenience.
13 votes -
Duplicate Agent Details from Device Input
The ability to replicate the Agent details when entering a device. As the information is pretty much the same, it's time consuming to have to create the agent as well as the device. Just a simple tick box to say "Create Agent" and pull through the relevant details.
6 votes
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