DNIS Records
Customers regularly ask for a contact name displayed on reports based on the CLI of the contact called/calling.
I am aware that we can add DNIS records on Akixi but these have to be manually added individually. The possibility to bulk upload these as a CSV would be handy.
Or ideally for the DNIS record to be looked up in the Horizon directory so information doesn't have to be uploaded in to Akixi.
Many thanks
3
votes
Luke Stanton
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