Automatically Add The Extension When Adding An ACD Agent
Is it possible to implement a flag that automatically detects if the extension user is configured when adding an ACD Agent in Akixi?
Unfortunately, at this current moment, many resellers don't know that the ACD Agent won't work unless both components are configured in Akixi. So many, just configure the ACD Agent without realising that the extension component is not yet configured and only realise the issue when running the agent via the report and no statistical data is available.
In this case, when attempting to add an ACD Agent in Akixi, and the extension is not yet configured, would it be possible to automatically detect this, and prompt the administrator that the extension component is not yet configured and if they would like it to be added (or, automatically prompt that "the ACD Agent cannot be configured until the extension device is available in devices.").
Thoughts?