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45 results found

  1. Folders for My Reports

    It would be nice to have folders included in the “My Reports” section. This way I can organize my reports. Currently, I have a long laundry list of reports I must search for. Not to mention having to name the report so that it corresponds to the partition I am working with.

    2 votes

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    Launched  ·  0 comments  ·  Reporting  ·  Admin →
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  2. External content view tile on wallboard

    Requests for an external content view tile on the wallboard to display the likes of news feeds, live news videos, company logos etc.

    2 votes

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  3. Have the mobile app include other report styles

    Have the mobile include other report styles like Extens lists or ACD Agent lists

    1 vote

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    Launched  ·  0 comments  ·  Mobile  ·  Admin →
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  4. disposition codes reporting

    disposition codes only report correctly if they enter these while they are on the call. if they attempt to do so during their wrap up, the reports do not correctly reflect the disposition. They should be able to do this.

    0 votes

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    Launched  ·  0 comments  ·  General Akixi product ideas  ·  Admin →
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  5. Concurrent Call Repoting

    Have a statistic to show what the maximum concurrent calls were within a set time frame, i.e. 1/2 hour, day, week, etc.

    1 vote

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