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    Considered For Roadmap  ·  4 comments  ·  Archive » General Akixi product ideas  ·  Admin →
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    Homan Chueng commented  · 

    Hi Colin

    There is a hard limit on the ACD codes reported within Akixi of 10. Telecom provider has no limit on ACD codes being used. However when going to create a report, and going to the ACD codes tab there is a limit of 10 Not Available codes. We cannot add more.

    This affects adding a field to the report as well, when selecting Add > ACD Times > Not Available Code Times we only have the 10 that are available under the ACD codes tab.

    Homan Chueng shared this idea  ·