Our largest Akixi customer asked for some reporting so they could compare call volumes by month covering the period since they started using Gamma Horizon. I was surprised that Akixi only retains 12 months worth of data. I was unable to give the customer what they were looking for.
Our largest Akixi customer asked for some reporting so they could compare call volumes by month covering the period since they started using Gamma Horizon. I was surprised that Akixi only retains 12 months worth of data. I was unable to give the customer what they were looking for.