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3 results found

  1. API Limit removal or improvement

    1 vote

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    Under Review  ·  0 comments  ·  Call Centre Reporting  ·  Admin →
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    Adam Shaw shared this idea  · 

  2. Email alarming for "Waiting To Be Run" metric increases

    2 votes

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    Declined  ·  1 comment  ·  Archive » Reporting  ·  Admin →
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    Adam Shaw supported this idea  · 
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    Adam Shaw commented  · 

    this could also be done for an amount of un answered or abandoned calls to be emailed out to set email addresses. That would be so helpful and also could be used over a wide spread customer base.

  3. ACD Agents login and log out daily/ weekly report

    3 votes

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    Under Review  ·  0 comments  ·  Archive » Reporting  ·  Admin →
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    Adam Shaw supported this idea  ·