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Settings and activity

7 results found

  1. Display Queue/Ring Times Separately

    2 votes

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    2 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 
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    Richard commented  · 

    This becomes more and more important every month which goes by. I have been telling customers how this feature is under review for all of 2022. Do you think it is useful yourselves? I know it's a feature which all my Doctors surgery call centres would find useful. We have over 100 of these now active. Regards

    Richard shared this idea  · 

  2. Implementation of a "Bounce" metric

    8 votes

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    0 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 

  3. Enable borders in the dashboard

    2 votes

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    Considered For Roadmap  ·  0 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 

  4. Remove Mandatary Call Queue Greeting Time from Call Waiting Fields

    2 votes

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    1 comment  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 

  5. Reports - multiple email addresses

    6 votes

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    Considered For Roadmap  ·  2 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 

  6. Alerting time field on Historic Call List

    3 votes

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    Not Considered for Roadmap  ·  0 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  · 

  7. SimRing Simultaneous Ring Hunt Group / Queue metric for Advanced / Missed calls

    4 votes

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    0 comments  ·  Archive » Reporting  ·  Admin →
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    Richard supported this idea  ·