28 results found
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Geographical location call heat map
The ability to transform the likes of 'calls by tel no' report into a geographical heat map to give a better visual representation.
5 votes -
The Ability To Modify The Text Format On Chart View Reports
I would like to have the ability to modify the format of text when a report is in chart view. If displaying the chart view on a TV within the office, I would like to be able to make the text bigger/bolder to make it easier to view.
2 votes -
"Time since last call"
On extension list report, typically when reporting on an outbound team / telesales / telemarketing - a visual "Time since last call completed" would be useful for a supervisor to see or a wallboard to demonstrate who was not putting in the activity.
8 votes -
When viewing a report on the portal you can change the date/time period by clicking the clock icon in the top right of the report. Changing
When viewing a report on the portal you can change the date/time period by clicking the clock icon in the top right of the report. Changing this to view a different period also modifies the report settings to the reflect this change. This becomes a problem when reports are scheduled to email a certain time period on a regular basis.
Changing the date/time period when viewing a report should not modify the report settings permanently.2 votes -
1 vote
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Have XML as a downloadable report type, same as CSV, PDF, etc.
Have XML as a exportable report type, same as CSV, PDF, etc.
2 votes -
Manually remove returned calls from the Unreturned Lost Calls report
Have the ability to remove returned calls from the Unreturned lost calls list.
3 votes -
Name import for Number identification
Import a CSV file to Akixi to give a list of known numbers and a name identity. Then when reports are produced, have a name field which shows names of matching CLI's captured.
1 vote
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