Excluding Devices During a RETRIEVE ALL EXTENSIONS / AGENTS
I have a client with a large enterprise containing multiple locations. They are adding locations once every week. Some of the devices they want to capture data, some they do not want. I am now over 20,000+ devices and growing.
The issue I am having is (1) I delete those devices I don't need info on, (2) I add a new location within BroadWorks, (3) I do a RETRIEVE ALL EXTENSIONS / AGENTS for the new location, (4) the previous deleted devices reappear (which is what I expected).
A great product idea would include an additional field in the Devices page called Exclude (a check mark field). I would like it on the Devices page because I have so many to Exclude and trying to avoid doing the SELECT / CHANGE / EXCLUDE / SAVE. This would take forever (average number of devices for a new location range from 200-500).
In addition, you can add to the CHANGE PARTITIONS page an option under the RETRIEVE ALL EXTENSIONS / AGENTS a checkmark field, maybe called INCLUDE PREVIOUS EXCLUDED DEVICES (if they want to bring them all back).
Thanks for allowing me to provide this feedback.