Report data stored duration
We have been asked for report data to be kept past the current 12 months, 2 or 3 years if possible
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EBT Communications commented
Our largest Akixi customer asked for some reporting so they could compare call volumes by month covering the period since they started using Gamma Horizon. I was surprised that Akixi only retains 12 months worth of data. I was unable to give the customer what they were looking for.
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Hi Adrian
We are pleased to let you know that your suggestion has moved to the design stage.
The Product team are now incorporating your suggestion into the design of a future product enhancement.
Please check back to this forum for any updates to your suggestion.
Thanks,
Marcus -
Hi Adrian,
We would like to inform you that your suggestion has been considered for addition in the product and has now been added to the roadmap.
We really see the value of having your suggestion as a feature in the product in the future.
Please let us know if you have any other comments about your suggestion that can be passed to the Product team.
Do check back to this forum for updates to your suggestion.
Thanks,
Marcus -
Increase Akixis storage capabilities to include more than 12 months worth of calls.