SmartRecord CTI call recording integration
I would like to see the ability to playback recorded calls in Akixi with SmartRecord CTI platform. The SmartRecord platform does support APIs.
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Craig Kellett commented
Akixi is there any update on this request? We have several thousand users using this call recording platform.
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Craig Kellett commented
Akixi Team,
Has there been am traction on this integration?
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Hi, thank you for following this up.
The product team are still evaluating the suggestion to see how this can be moved forward. We are hoping to have a further update soon so please do check back shortly.
Thanks,
Marcus -
Craig Kellett commented
Akixi team is there any update on this feature request? We have several customers asking for one place to pull reporting and listen to call recordings.
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Thank you very much for raising your integration suggestion on the Akixi feedback portal.
Your suggestion has been sent to the Akixi Product team to be reviewed. Please do check back to this forum for updates to your suggestion.
Thanks,
Marcus