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  1. Set up email alerts if the queue for "Waiting To Be Run" metric reaches X % or X quantity increases.

    2 votes

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    Under Review  ·  1 comment  ·  Alarms  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hi Team

    As of now "Alarms" feature have the ability to alert with a sound or to flash/highlight the "Tab" .

    Can we please have the ability to flash with a coloured pop up window with the extension number that met the criteria say 10 minutes talk time for example.

    Thanks
    Karthik

    1 vote

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    Under Review  ·  0 comments  ·  Alarms  ·  Flag idea as inappropriate…  ·  Admin →
  3. Send email and/or SMS alerts when alarm threshold is met... This may be the same request as "Alarm Notifications" in Uservoice.

    14 votes

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    Under Review  ·  1 comment  ·  Alarms  ·  Flag idea as inappropriate…  ·  Admin →
  4. Currently, the audible alarm will only sound once while the configured threshold is met. Request would add in the ability for the audible alarm to continue sounding, as long as the threshold is met, at a configurable cadence .

    7 votes

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    Launched  ·  1 comment  ·  Alarms  ·  Flag idea as inappropriate…  ·  Admin →
  5. Have a continuous alarm for whenever there is an unreturned call on the unreturned lost calls report

    8 votes

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    In Design  ·  0 comments  ·  Alarms  ·  Flag idea as inappropriate…  ·  Admin →
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