Akixi Supervisor

How can we improve the Akixi Supervisor functionality?

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  1. Agent help request

    Ability for Agent to alert Supervisor through handset and alarm appear on supervisor to monitor call alternatively agent can Instant Message supervisor through presence account. This is instead of sending an email or waving at supervisor.

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    under review  ·  0 comments  ·  Akixi Supervisor - Other  ·  Flag idea as inappropriate…  ·  Admin →
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